Quality Policy - a constant and continuous improvement of the quality management system products and services to improve company performance and enhance its prestige on the Ukrainian and international markets.

Conducting consulting projects for the implementation of processes ITIL / ITSM

The purpose of works is a report to the principles of client processes and their interaction in the provision and support of IT services, auditing of existing processes, development of recommendations for restructuring and business process automation in the requirements and recommendations of international standards.

In addition, the project you are developing automation of IT management processes, technical support solutions.

Implementation of inventory systems and monitoring of IT infrastructure

Scope of solutions - hardware, software, network infrastructure. Their use allows to improve the quality of customer service, reduce costs to support the information structure to manage in terms of goals and objectives of the business.

Certification and training

Company IQusion meets the 3rd level of maturity in project management according to the model IPMA 4-LC (O). This level ensures more efficient implementation of company projects.

The company operates the Centre of Project Management Unit (PMU), which are the responsibility of the methodology, consulting, training on project management.

Project Management Center - center, centralized coordination and control over the management of projects or programs aimed at providing benefit to the organization through the use of common resources, methodologies, tools and techniques, as well as a properly focused project management at a high level.

Project Management Unit (PMU etc.) is a complex division of the company, which performs both production and functional tasks.

The main purpose of the PMU is to provide measures that ensure the successful completion of projects and increase the effectiveness of the Company, and are aimed at achieving strategic goals.

Testing Center

Test Center performs a whole range of problems in testing at all stages of the software life cycle. The company has extensive experience in performing testing on projects of various sizes and complexity. Professionalism provides a high level of quality provided to customers of testing and quality control software.

Quality Service

Service quality control of production processes of the organization - development of software products, services. Developed a quality management system covers almost all areas of the company and guarantees the reliability, manageability, and the maturity of the company. The company has developed and successfully applied a production database that allows you to collect and analyze project performance, using best practice project execution, which leads to transparency, improve management efficiency and high quality software products and services.

Activities of service quality:

• Ensuring the development and implementation of QMS in a company
• Education and counseling employees on the QMS
• Compile and disseminate best practices implementation of QMS procedures and the use of special tools
• The checks (audits, audit, etc.) the enforcement of the QMS
• Participation in the development of corrective actions to improve / Process Improvement
• Together with the service personnel, and training employees
• Preparing Your Company for the certification audit by the Ukrainian and international quality standards.