| Unified Communications |
|
|
|
|
Most modern companies that have developed structure, frantically trying to adapt to rapid changes in the world of telecommunications. Today the choice is vast communications: cell phones, PDAs, e-mail, instant messaging (sms), office phones, virtual meeting rooms, text messages and digital video. Many of these tools exist in isolation from each other and for each of them need to purchase and install their own access devices and networking systems that require maintenance and coordination of their work. The company offers solutions for IQusion IP-based technology designed to simplify the management of the communications system, to make it flexible and able to quickly set up a changing business requirements. The presence of a unified service allows you, on the one hand, each employee do their job better and faster than the other - to change the company's own business processes, making them more efficient and optimized for the customer expectations and market requirements. This increases the efficiency of business processes of any size and at the same time reduces the total cost of ownership of communications infrastructure that provides the company an additional edge over the competition because it promotes efficiency. Unified Communications is a set of solutions for voice, data and video services, which are specifically designed to improve communications for businesses of all sizes. Basic services, unified communications are: - IP-telephony - Integrated IP-telephony solutions allow you to build a modern telephone network company, covering several tens of users on the network a small business or corporate remote office to hundreds of thousands of subscribers in a distributed network of a large corporation. - Call Center - a hardware and software system aimed at automating and improving the efficiency of a large stream of calls coming into the organization from customers, partners or other sources, whether by electronic means which they are received by telephone, through e -mail or web-site of the company. - Video Conferencing - the most common way to date the interaction, opening opportunities for effective communication between the central office and regional branches of the company in the media for distance learning, etc. - Collaboration - multimedia conferences, conference calls and situational centers represent a single system for organizing and conducting audio and video conferencing, and web-conferencing, using web-browser for document collaboration (particularly in the case of distance learning , slide show, presentations, and other educational materials), editing, text chat, draw arbitrary patterns (whiteboarding), etc. - Unified messaging - a service being a full-featured voice messaging system (voice mail), allows users to listen to on your phone your email, check voice messages over the Internet, and send, receive or forward the fax documents. - Mobility - allows you to use just one phone number, providing call routing to the device through which a user is most convenient to speak at a particular moment: at the office, home or mobile phone. Phones that work in two modes GSM / Wi-Fi, allows mobile workers to stay connected in the organization, and wherever there is a network of mobile operators, allowing switching between networks. - Control of presence - a service that uses a dynamic presence information, allowing users to check the availability of colleagues in real time and quickly communicate with them using the most appropriate in a particular time means of communication. |


